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Shipping damages: Upon recieving your order, your warranty begins. The warranty will cover shipping damages if it is reported immediately within 24 hours, and user must provide photographic evidence of the damaged packaging within 24 hours of damage claim. Failure to do so will result in a warranty void immediately. User negligence is not covered by this warranty.
Hardware defectiveness (Desktop PCs only): Once you recieve the order, the 10 day warranty begins for entire desktop computers. This warranty will cover the desktop, given the PC suffers from defects due to normal intended use and all warranty stickers being intact. If the warranty stickers on the case are torn, damaged, or ripped, the warranty is immediately voided. Note: this warranty does NOT cover user negligence or software issues. Must send photographic evidence within 24 hours of defectiveness claim.
User negligence: User negligence, not limited to opening hard drives, deliberate or accidental damages, drops, etc, are 100% NOT covered by warranty, and will not be issued a replacement or refund.
Refunds & Replacements: Refunds are not accepted. Replacements may happen only when the warranty is intact and the user carefully packages the parts with the original packaging (anti-static bags, shipping foam, sturdy shipping box, etc.) and delivered back to the mailing services within 48 hours. Once we recieve the item, your replacement will be shipped. Replacement items are protected by ZERO warranty.
We have the right to refuse a replacement if your item violates our warranty policy.
Buyer is 100% responsible for all shipping and handling fees.
By purchasing from us, you automatically 100% agree to these terms of services and policies. These policies are non-negotiable.